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Privacy Policy

Effective Date:[Effective Date — to be confirmed] Last Updated:[Last Updated — to be confirmed]

Blissco (“Blissco”, “we”, “us” or “our”) respects the privacy of visitors, guests, tenants, property owners, customers and other users of our website and services. This Privacy Policy explains how we may collect, use, store and share information when you visit our website, make an enquiry, book accommodation, rent or lease a property, communicate with us, or otherwise use our services.

On this page

Information We Collect

  • Personal information such as name, mobile number, WhatsApp number, email address and address.
  • Booking, accommodation, rental or lease information including property selected, dates, occupants, tenant/guest details and related requirements.
  • Identity/KYC information where reasonably required for verification, legal compliance or property operations.
  • Payment and billing information such as transaction reference, payment status, invoice and billing details. Complete card details are generally handled by the relevant payment provider.
  • Technical information such as IP address, browser/device information, operating system, pages visited, approximate usage information, cookies and similar technologies.

How We Use Information

  • Process enquiries, bookings, accommodation requests, rental/lease applications and related documentation.
  • Verify identity or eligibility where necessary and comply with applicable laws.
  • Process payments, deposits, refunds and invoices.
  • Communicate about bookings, property matters, customer support, service updates and important notices.
  • Maintain, improve and personalize our website and services.
  • Prevent fraud, misuse, unauthorized activity and security incidents.
  • Resolve disputes and comply with lawful requests from government or law-enforcement authorities.
  • Send marketing communications where permitted and, where required, with appropriate consent.

Sharing of Information

Blissco does not intend to sell personal information as a business practice. Information may be shared only as reasonably necessary with payment processors, hosting/cloud providers, OTP or communication providers, property owners/managers, verification/KYC service providers, professional advisers, and government or law-enforcement authorities where legally required.

Cookies & Third-Party Services

The website may use cookies and similar technologies for functionality, analytics, security and user experience. Third-party websites, payment services, social-media platforms and communication services have their own privacy policies, which users should review.

Data Security & Retention

Blissco will take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. Information may be retained for as long as reasonably necessary for the purposes described above, contractual obligations, legal requirements, accounting, dispute resolution and legitimate business needs.

User Choices & Requests

Subject to applicable law, users may request access to or correction of personal information and may request deletion where legally permissible. Users may also opt out of non-essential marketing communications. Requests can be made using the contact details below.

Children's Privacy

Our services are not intentionally directed at children. Where age-related restrictions apply to a particular property or service, the applicable property rules will govern.

Changes to this Policy

Blissco may update this Privacy Policy from time to time. The revised version will be posted on the website with an updated “Last Updated” date.

Privacy Contact

BLISSCO Rest, redefined.